The Time Of Day Calendar
USD, $ CAD, $

Shipping & Policies

Shipping Information

Do you ship within Canada?

Yes! All Time of Day Appointment Calendar and Notebook orders are processed in 3-5 business days. We use regular mail as well as the most cost effective established courier services within Canada depending on the size of the order. Shipping can take anywhere between 5-10 business days.

Do you ship internationally?

Yes.

How long does it take to process my order?

Processing time is anywhere from 3-5 business days.

How much is the customs tax?

The customs tax depends on the country where the order is being shipped to. Please check your country’s custom office to see if there are any additional costs prior to purchasing.

What shipping method do you use for international orders?

We use regular mail as well as the most cost effective established courier services when shipping internationally depending on the size of the order. Shipping can take on average anywhere between 10-14 business days.

Is there a way for me to track my order?

All orders are given a tracking number once they are processed. You will receive your tracking number via email after your order has been shipped out.

Can I ship a gift to someone?

Yes you can, just make sure you email us before you place an order so we can include a gift note.

Tracking Information

Is there a way for me to track my order?

All express orders are given a tracking number once they are processed. You will receive your tracking number via email after your order has shipped out.

Policies

WHAT DO I DO IF I WANT A REFUND OR AN EXCHANGE?

We really want you to love your Time of Day Calendar or Notebook! If you have any questions please email us at sales@timeofdaycalendar.com and we will be happy to help you. Refunds are only offered as store credit and we are not responsible for return shipping costs.

For completely custom products there will NOT be any refunds or exchanges once the project has been signed and approved.

IS THERE A RETURN POLICY?

We accept returns for our Time of Day Appointment Calendars and Notebooks within 30 days of the item being marked “shipped” as well as an email notification prior to receiving a return so we can process an exchange. The item must be undamaged and remain unused. Refunds are only offered as a store credit and we are not responsible for return shipping costs.

For completely custom products we will NOT accept returns.

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